As you know, Amazon web services entire server was down for more than 4 hours, and KnowledgeVision was one of the many clients who suffered from this outage. After working diligently with AWS and internally, the issue was resolved and were able to preserve most of the work that was completed at the time of the outage.
Real Time Status Reports
You can reference this blog for status updates on any reported issues with KnowledgeVision software.
A real-time status report can be found at this page.